Job Summary

The IT ( Systems ) Engineer is responsible for ensuring 24/7 server availability to support our global platform for pathogen data sharing. This role focuses on setting up, deploying, and maintaining virtual machines based on data submission demands, while liaising with network support team to ensure uninterrupted connectivity.

The candidate will work closely with system administrators, and scientific teams to ensure reliable, scalable, and secure network operations that support continuous global access to genomic data.

Job Responsibilities:

• Server management (Apache, Nginx, etc), network configuration, implementing security measures (firewalls, SSL), performance monitoring, and DNS management.
• Set up, configure, and deploy virtual machines in response to varying data submission and processing loads.
• Manage relationships with network providers and ensure service-level agreements (SLAs) are met.
• Troubleshoot systems/network issues, identify root causes, and implement corrective actions to restore services promptly.
• Conduct regular performance assessments and capacity planning to anticipate infrastructure scaling needs.
• Support disaster recovery and failover mechanisms to ensure uninterrupted platform operation.
• Collaborate with compute and application teams for systems integration.
• Maintain infrastructure documentation, performance logs, and provider agreements.
• Stay up-to-date with best practices in networking, virtualization, and infrastructure automation.

Job Requirements:

• Bachelor degree in Information Technology, Computer and Systems Engineering, or a related field.
• Possess web hosting experience in managing, maintaining, and troubleshooting server infrastructure to ensure website uptime, security, and performance.
• In-depth knowledge of Linux/Unix environments and system administration.
• Understanding of cybersecurity principles and network security implementation.
• Experience with virtualization platforms (e.g. Proxmox VE, VMware, KVM, Hyper-V, or cloud equivalents).
• Knowledge of shell scripting , common programming languages like Perl, Python, Java, C/C++.
• Strong troubleshooting and problem-solving skills, with ability to respond effectively under pressure.
• Familiarity with server load balancing, redundancy, and failover solutions.
• Hands-on experience with network monitoring tools and diagnostic utilities.
• Excellent communication skills and ability to work in a multidisciplinary, global team.