Overview

A*STAR Human Resource (HR) Division's vision is to develop all staff to their fullest potential and to help them make meaningful contributions to the organisation and to Singapore. A*STAR HR aspires to provide valued HR services to attract, develop, motivate and retain the best talent to help A*STAR achieve its mission.

The HR Division comprises of Recruitment, Planning & Policy, Analytics & Transformation, HR Operations, Talent Management, People Development & Planning Office and HR Partners departments.

As a member of the HR Analytics & Transformation (HRAT) team, you will help reimagine how HR delivers value to A*STAR. Through data, systems, and human-centred design, you will shape next-generation HR processes and digital tools that empower employees, streamline operations, and drive evidence-based workforce decisions across the organisation. This role works closely with HR departments, ITSS Division, and other business stakeholders to enhance HR systems, simplify workflows, and design technology-enabled solutions that support A*STAR's mission of attracting, developing, and retaining top scientific and corporate talent.

Key Roles and Responsibilities

HR Systems & Solution Design

• Lead and support requirements gathering to understand HR business needs and dependencies.
• Translate needs into clear functional/ non-functional requirements.
• Evaluate and propose HR Tech solutions (in-house or outsourced) that are user-centric, AI-driven, and aim for zero manual entries.

Process Re-engineering and Service Design

• Apply design thinking to identify pain points, map user journeys, and co-create solutions.
• Review existing HR processes and systems to identify opportunities for improvements and where AI or automation can reduce touchpoints to improve user experience.

Digital Implementation & Testing

• Participate in end-to-end testing and ensure user-centric workflows.
• Conduct change management through presentations, user guidance, and SOP updates.
• Support AI-enabled features and ensuring users understand new AI-driven workflows

Automation & Digitalisation

• Develop digital workflows using tools like Power Automate, Python, Power Apps, Microsoft Forms.
• Propose AI-driven solutions, including integrating AI Agents, generative AI Prompts, and LLM-powered components.
• Maintain and improve existing automation scripts and tools.

Stakeholder Management

• Present confidently to large groups and communicate complex ideas clearly.
• Manage diverse stakeholders across HR, business units, and partner teams.
• Liaise with external vendors to oversee solution delivery, timelines, and performance.

Qualifications & Experience

• Degree in Computer Science, Information Systems, Engineering, Business or related field.
• Minimum 5 years' experience in business analysis, HR / enterprise systems solutioning, or digital process transformation.
• Hands-on involvement in at least one full software development lifecycle (preferably Agile).
• Experience with managing vendors, IT partners, or service delivery teams.
• Experience in applying AI use cases within HR such as Agentic AI, AI Chatbots and understanding the LLM architecture to configure context-filtering mechanisms (Preferred).

Competencies

• Strong analytical thinking, problem-solving, and conceptualization skills.
• Excellent communication and presentation skills.
• Ability to influence and engage stakeholders at multiple levels and across multiple departments.
• Strong initiative and independence in a fast-paced environment.
• Collaborative, adaptable, and committed to continuous improvement.
• Curiosity about emerging AI technologies and ability to translate AI capabilities into practical HR use cases.