Job Description
Job Title:  Manager/Senior Manager, Data Concierge, RIE TRUST Office
Requisition ID:  3566
Posting Start Date:  05/11/2026

Background

Trusted Research and Real World-Data Utilisation and Sharing Tech (TRUST) is a national data governance framework and analytics platform that enables the safe, secure and responsible use of research and real-world datasets. It helps researchers unlock insights that advance innovation, improve health outcomes and benefit society. www.trustplatform.sg

 

Work at the heart of Singapore’s national research data ecosystem and help turn research ideas into real-world impact. As part of the TRUST Data Concierge, you will partner with researchers to identify suitable datasets, navigate access requirements and translate research needs into well-scoped, analysis-ready data access, bringing together research ambition and responsible data use.

Job Description

Guiding data analytics users

  • Partner researchers from first idea to approved access. Help them shape research questions into well-scoped, feasible data requests. This requires working closely with researchers to understand, advise and guide them on their data requests.
  • Understand TRUST data, including the sources, coding standards and nuances of clinical, research and administrative data, so researchers get to the right data quickly to generate accurate insights.
  • Support Data Access Committee to assess data requests according to evaluation criteria, and make clear recommendations that weigh research value against governance and regulatory needs.
  • Review exports ensuring they are aligned with policies, regulatory compliance and data governance.
  • Bring frontline insights to the Policy, Governance & Planning unit to shape data governance policies that are both robust and practical.

 

Leading and Improving Accessibility of Data for Analytics

  • Work closely with the Data Management unit to investigate, document and remediate data quality issues, such as broken ETL pipelines, inconsistencies between source systems and gaps in data dictionary standards.
  • Become the go-to expert on key national datasets (clinical, population, genomic and research), including how they are accessed and governed.

 

Process Optimisation and Innovation

  • Analyse and evaluate existing business processes Pilot smart solutions, including AI/ML, to make access faster and smoother for researchers.

 

This position works closely with other divisions:

  1. Policy, Governance & Planning unit(s)
  2. Data Management unit(s)
  3. Technical & Development unit(s)

Job Requirements

  • Candidate must possess at least a Bachelor's Degree in Public Health, Biomedical Sciences, Health Informatics or equivalent.
  • At least 5 years of working experience in the R&D and/or Healthcare sector.
  • Comfortable with working with large volume of data and some knowledge of data, coding languages (R, Python, SQL).
  • Able to turn complex data and governance concepts into clear, succinct advice.
  • Enjoys working with diverse stakeholders, from researchers and clinicians to data contributors and policymakers.
  • A curious problem-solver with strong project management skills. Proactive, adaptable and energised by improving how things work
  • Experience with research/clinical informatics, health economics, and/or experience with Singapore’s health and biomedical research regulations (IRB and HBRA) will be considered favourably. 

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.