Job Responsibilities

Key Responsibilities

• Lead and oversee end-to-end monthly payroll operations, including salary payments, allowances, bonuses, statutory contributions, tax reporting, deductions, recoveries and off-cycle payments.
• Ensure payroll is processed accurately and on time, in compliance with employment legislation, tax and CPF requirements, public-sector policies, internal controls and audit standards.
• Review and resolve complex payroll matters, including discrepancies, overpayments, underpayments, employee movements, exits, leave-related payments and retrospective adjustments.
• Partner Finance, IT, HR Shared Services and external vendors to ensure accurate payroll data interfaces, timely funding, reconciliations and financial postings. Maintain robust payroll governance, including approval controls, segregation of duties, reconciliations, exception monitoring and proper documentation.
• Manage payroll system administration and enhancement initiatives, including testing, data validation, implementation of policy changes and process automation.
• Analyse payroll data, trends, errors and service performance to identify risks, improve accuracy and enhance operational efficiency.
• Lead preparation for internal and external audits, statutory reporting and management reviews; ensure timely closure of audit findings and control gaps.
• Provide clear advice and timely responses to employees, managers and stakeholders on payroll policies, processes and complex cases.
• Drive continuous improvement in payroll processes, employee self-service and digitalisation to strengthen service delivery and employee experience. 
  

Requirements

• Degree in Human Resources, Accountancy, Business, Finance or a related discipline.
• At least 6–8 years of relevant payroll operations experience, preferably in a large and complex organisation.
• Strong knowledge of Singapore payroll practices, CPF, income tax, employment-related legislation and payroll controls.
• Demonstrated experience managing end-to-end payroll for a sizeable workforce and handling complex payroll cases.
• Experience with HR and payroll systems, data interfaces, system testing and process improvement or automation initiatives.Strong numerical, analytical and problem-solving skills, with high attention to detail and a strong control mindset.
• Able to manage competing deadlines, work effectively under pressure and exercise sound judgement in handling sensitive employee information.
• Strong stakeholder management, communication and people leadership skills.
• Professional certification in payroll, HR, accountancy or a related field will be an advantage.

All new hires are appointed on a 3-year renewable contract in the first instance.