Job Title

Associate (Records Management)

Job Purpose

We seek an energetic and dynamic individual to support the development and maintenance of A*STAR’s document archive, ensuring timely access to information and the development of a robust knowledge base, while supporting the implementation and maintenance of records management systems that comply with statutory requirements, organizational policies, and IM4L standards.

Job Responsibilities

• Organise, classify, and maintain records in all formats in accordance with A*STAR policies and SOPs as well as IM4L and other relevant regulatory compliance standards.
• Monitor and track inventory of physical files containing classified records and facilitate the timely retrieval and transfer of such records while ensuring proper access controls are in place.
• Assist in monitoring adherence to records management policies, regulations, and retention schedules.
• Ensure accuracy and completeness of records through regular audits and updates.
• Provide administrative and operational support for records-related initiatives, including digitisation and system upgrades, billing and invoicing, outreach and engagement, etc.
• Respond to internal requests for information promptly and professionally.

Requirements

• Minimum Diploma in Information Management, Library Science, Business Administration, or a related discipline; applicants from other disciplines and fresh graduates are also welcome to apply as comprehensive training will be provided.
• At least 1–2 years of experience in records management, information governance, or administrative support (fresh graduates with relevant internship experience may be considered).
• Ensures accuracy in record classification and data entry for records of all formats i.e. digital physical, media, audio, etc.
• Understands and applies IM4L as well as all other relevant statutory and regulatory requirements.
• Structures and categorises records for quick access.
• Proficient with electronic records systems and MS Office.
• Communicates professionally with customers and stakeholders.
• Manages confidential data responsibly.
• Works well in teams and supports group objectives.
• Adapts quickly to process and technology changes.