As the Head of the Finance Shared Services Accounts Receivable (AR) team, you will lead a team of 11 shared service staff. This includes identifying the training needs, providing guidance to staff, and continuous streamlining of processes/workflow to enhance work efficiency and effectiveness. You will need to over the alignment of billing process for A*STAR's Research Institutes/Entities, and review the AR SOP. You will also be involved in automation projects such as budget amalgamation, automation of billings, etc.
The Shared Services AR scope of work includes: -
Timely and accurately invoice project collaboration fees, service fees, membership fees, course fees etc. for the A*STAR Research Institutes/Entities.
Maintain timely and accurate records of receipts from customers.
Monthly reporting (E.g. AR Ageing and Delinquent reports in accordance with Finance’s Service Level Agreement with the Research Entities).