Job Description

Responsibilities

•         Develop the overall IT communications plan, ensuring that it is aligned with organization’s work objectives and priorities, and lead in the execution

•         Promote, support and assist IT communication and engagement activities targeted at A*STAR staff and users

•         Design, edit and publish IT-related messages to A*STAR staff and users (e.g. eNewsletter, eDMs, Intranet posting/updates, video clips, etc.

•         Organise, promote and host IT seminars and events (e.g. Roadshows, IT Townhall / WorkPlan/ Workshop/ Teambuilding event etc) and oversee the execution to ensure smooth running of the events.

•         Design and conduct surveys/quick polls to solicit feedback and coordinate with relevant parties on feedback action to ensure closure. 

•         Administer and manage content pertaining to IT matters in A*STAR’s intranet, taking guidance from IT leadership.

•         Continuously devise innovative and useful ways (e.g. new digital tools and methods) to support user engagement and education.

Qualifications:

•         A recognised degree with good understanding of IT especially in IT policy and user education/ change management

•         Minimum 3 to 5 years of working experience with good exposure to mass communications

•         Independent worker with strong & excellent verbal and written communication skills. Strong command of language is a must.

•         Working knowledge of Microsoft Office, Adobe Creative Suite, Advanced Microsoft Excel (formulas, pivot tables etc.), Microsoft SharePoint and Microsoft PowerPoint presentations, Collaboration and virtual conference tools (e.g MS Team, Zoom).

•         Meticulous with good stakeholder engagement and interpersonal skills.